In this article
You can sync the organisational structure information from Hibob to Pento. The integration works by matching the fields and values by name. So you'll need to ensure the relevant lists exist in both Pento and Hibob before enabling the sync.
What data can be synced from Hibob?
Org structures in Pento can be matched with the following Hibob fields:
- Lists or Hierarchy Lists in the Work section of Employee Fields.
Creating the Org Structure in Pento
You will need to create your Org Structures in Pento and ensure the names of the fields and values match exactly the fields you want to pull from Hibob. Anything that cannot be matched will not be synced. For further guidance, you can follow this article: Custom Organisational Fields.
Enabling the Org Structure
You can enable the Org Structure sync in your Hibob settings.
- Go to Settings > Hibob.
- Toggle on 'Sync org structures from Hibob'.
- List and Hierarchy Lists from Hibob that match Org Structure Fields in Pento will be displayed. Select the field that you would like to sync to Pento.
- Click Add Org Structure to add another Org Structure. You can sync as many Org Structures as required.
- Save your changes.
Please note – Saving the changes will trigger an immediate sync. Further syncs will be triggered when information is added or amended in Hibob.
If a value cannot be matched in Pento, it will not sync and will display an Incomplete status in the Sync Logs. If this happens, please review your Settings in Hibob and Pento. If you need more help, please don't hesitate to get in touch with our Customer Support team.
I can’t see the Hibob field that I would like to sync to Pento.
The integration will only sync Sites and lists or hierarchy lists in the Work section of Employee Fields. The integration works by matching the fields and values of sites, and therefore the descriptions need to match exactly. If you can’t see the Hibob field, you will need to check if the name of the field matches exactly in both systems. Any slight difference in naming will prevent the field from syncing.