Reporting an employee death

We understand that the passing of an employee is a difficult time. Here’s what you need to do when an employee passes away.

How to handle an employee’s death

If an employee dies during employment, you will need to make all outstanding payments.

1. Terminate the employee’s employment, using their date of death as the Termination date. For more information, see Terminate and delete an employee.
2. Update their bank details so their final payments are made to the correct bank account. This may be to their personal representative or executor of their estate. Navigate to Employees > relevant employee, change these details, and click Save changes.
3. Update their National Insurance category to Category X, to ensure that no National Insurance is deducted. Navigate to Employees > relevant employee, update the NI category from the National Insurance category dropdown, and click Save changes.
4. Change the employee’s email address to a relevant representative’s email address to ensure the employee’s P45 is redirected. Navigate to Employees > relevant employee, change these details, and click Save changes.

During this challenging time, our support team is here to assist you with any questions or concerns you may have. Please reach out to us, and we'll do our best to make this process as smooth as possible for you.