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If an employee has been terminated by your company, but returns to your employment, you will need to add them to the payroll as a new starter. This is because Pento would have reported them as a leaver to HMRC, and a P45 would have been processed for them.
Adding them to Pento
To add the employee as a new starter, you will first need to update the email address on their terminated record (if it is the same email address they wish to use as a new starter) to a fake address, this is because Pento uses the email address defined in Pento to send employees their payslips, P45, and other employee documents. In order to comply with GDPR regulations, we require each employee record to have a unique email address. To update the terminated record, you will need to follow the steps below
- Select Employees from the left sidebar
- Select the Terminated tab
- Search and select the relevant employee
- On the General tab, update the email address to a fake address e.g. 'firstname.lastname@example.org'
- Select Save changes
Once you have updated their terminated record, you can add them as new starter
Please note – You will have to allocate a unique and previously unused Employee ID, Pento will not allow you to use the employee's previous ID in line with HMRC requirements
For further guidance on adding new starters, please refer to our help article How to Add a New Starter to Pento