How to access and update billing information

Pento uses Stripe for our billing platform, if you need to update any of the settings, including the email address invoices are sent to, you can access your Stripe account from Pento, please follow the steps below:

1. Select your login name from the top left corner 
2. Select View billing
   
3. Alternatively, select Settings from the left sidebar
4. Under the Company heading, select Billing
5. Once selected, you will be redirected to your Stripe account where you will see a screen similar to the below screenshot:
   

Current Plan

This is where you can see the current billing plan set up.

Payment Methods

This is where you can view and add new payment methods to the account, as well as update the default card/method and set up a direct debit. 

• Payment by card

• Direct debit

To set up direct debit, you can click on "Add payment method" then select "Bacs Direct Debit"

Once you're done adding your details, click on "Add" and then confirm the following screen:

The direct debit will appear on the Billing settings screen above "+ Add payment method".

Billing Information

This is where you can view and update the email address where invoices will be sent, as well as the Company's Billing address.

Billing History

This is where you can view your previous invoices.

If you select the arrow next to the date you require, you will be redirected to an invoice preview as per the below screenshot:

Returning to Pento

You can return to Pento at any point by selecting Return to Pento Services Limited on the left-hand side of the screen.